Talk to the team
We read everything sent to us. Error reports come first, then questions, suggestions and business inquiries.
Report an error
A wrong coding day, an outdated fee, a rule that changed. This is the most valuable mail we get, and it is answered first.
Suggest a topic
A question we have not answered, or a tool that would save you a trip to the LTO office.
Press and business
Partnerships, media questions, and anything commercial. Plain pitches for link placements get deleted.
Send a message
The form opens your own mail app with everything prefilled, addressed to [email protected]. We aim to reply within three working days.
Email us directly
Prefer plain email? Write to:
Please never send your license number, ID images, OR or CR scans, or payment details. We do not need them and we do not want them.
Before you write
- Plate stuck or status confusing? The status meanings guide answers the most common cases.
- MV file number rejected? The not found fix solves it in most cases.
- General questions are collected on the FAQ page.
Quick answers
Can you check my plate or release it faster?
No. We have no access to LTO records and no contacts inside the agency. For your actual record, use the official inquiry links our tracker gives you, or the LTO office that processed your registration.
I found an error on the site. What should I include?
The page address, what you believe is wrong, and a source if you have one. Reports about the tracker itself get the highest priority, because a wrong coding day can cost someone a fine.
Do you answer questions about individual LTO transactions?
We answer questions about rules and procedures when a guide covers them, and we turn common questions into new guides. We cannot advise on your specific case file.
Corrections are handled under our corrections policy and logged publicly once resolved.